Good teamwork creates collaboration – where the combined effect of the team is greater than the sum of individual efforts. So, as well as enhancing a company’s performance, good teamwork benefits individuals too.
When it comes to planning travel, how important to you is having a team that has your back? When we custom-craft your European vacation itinerary or put together an incredible (and seamless) journey through the Greek islands, the experience you receive is a direct reflection of a team of people:
- Our Supplier team- When you receive your final itinerary from us, there are usually several hotels listed, transfers from airports, train stations & piers, Sightseeing Tours, Cruise bookings, Airline reservations, Private guides, and goodness knows what else. These components are sourced based on our relationships and experience with the Tour Operators and other suppliers with whom we have established a level of trust. These items can include arranging a 10-room Villa in Barbados, coordinating a private driver who picks you up at the airport holding up a sign with your name on it, or reserving a personal chef while vacationing in your villa in Jamaica. Travel providers take better care of our clients because they don’t want to let us down…and we continue to support them because of it. Try getting that when you book online!
- Our Network of other Travel Professionals – We spend lots of time and money on professional continuing education and peer networking. Our host agency comprises like-minded Niche/Specialty travel professionals who are some of the most brilliant (and fun!) folks we know. When we receive a request for a custom itinerary exploring the Great Wall of China or a Bed & Breakfast tour of New Zealand, we may not know the immediate answers….but we know where to find them! And we don’t hesitate to refer clients among each other…because we would sure want OUR trip to Morocco planned meticulously by an advisor who has intimate knowledge of the area and has the supplier relationships in place to make it a trip to remember! We have each other’s backs, and the clients are the ones who reap the benefits!
- Our Team of past, present and prospective Clients – We learn as much from YOU as we hope you do from us! Every family, non-profit organization, business, or church group has different hopes, needs, and dreams for their perfect getaway, and it is OUR job to make sure they are all met. So, if we ask you too many random questions during the planning process or follow up before you have time to get over your jet lag – our apologies. Just understand that what we learn from your honest feedback helps us to better serve more people in the future.
So that’s who’s on our team…and we’re sure you can understand how we all work together to be successful. We hope it is reassuring to know how many folks have your back when you allow us to plan your next vacation !! So where will you go next???
Tillie and Joe James
Tillie James Travel LLC
804.997.9460 | info@tilliejamestravel.com
