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By Jason Alderman   Full disclosure: I’ve always been somewhat skeptical of timeshares. I understand the appeal of having a guaranteed vacation home in an area you love and being…

Several local consumers have notified BBB this week about receiving calls claiming to be “Card Member Services” and asking for personal information. The caller says they are representing the consumers’…

A public discussion is stirring on the topic of nonprofit overhead and the extent to which overhead costs should influence giving. The three leading sources of information about nonprofits recently…

Richmond, VA – April 16, 2013 – At least one poorly-conceived charity scam has already emerged in the wake of the explosions at the finish line of the Boston Marathon…

What could be more charming than surprising your family with a puppy under the Christmas tree?  Not so fast!  Better Business Bureau is advising consumers to think twice before investing…

Many Central Virginia retailers will kick off the holiday season with early and extended hours.  With Black Friday, Small Business Saturday, and Cyber Monday all crammed into one long weekend,…

StatePoint Even when times are tough, many Americans budget a portion of their assets to go to charity. According to Giving USA, a research institute that publishes data and trends…

Virginia among 17 States Targeted   At least five Virginia consumers have been involved in a nationwide online payday loan scam. Thirty-three serious complaints have been filed with BBB about…

A new scam using the BBB name popped up this week and has been received by consumers and businesses across the U.S. and Canada, including many BBB offices.  Two versions…